Texting

Body

 

Issue/Question:  Why is Framingham State texting me?

 

Answer: SMS messaging (or texting) allows the University to keep students informed, provide important reminders, and allow convenient communication with offices on campus.

 

Environment/Applies To: Mobile Devices

 

Additional Information:

The following numbers are associated with the listed departments on campus:

  • The Advising Center
    • (781) 926-1120
  • Student Accounts
    • ​​​​​​​​​​​​​​(781) 429-3222
  • Financial Aid
    • ​​​​​​​​​​​​​​(508) 960-7376
  • Registrar's Office
    • ​​​​​​​​​​​​​​(508) 665-1573

*While text messages are a convenient communication tool, they are not suitable for sharing private and sensitive information.

  • Avoid Personal Identifiers: Refrain from sharing personal identifiers like social security numbers or passwords through text messages.
  • Double-Check Recipients: Always verify the recipient's phone number.

*If you would like to stop receiving text messages from the numbers above, please opt out.  You can opt out by replying STOP to any of the text messages received.  Please note, if you opt out of a number, you will no longer receive text messages from any of the offices listed within that program.  Unless you opt out of multiple numbers, you will still receive text messages from other departments.

Details

Details

Article ID: 150318
Created
Thu 3/16/23 3:23 PM
Modified
Wed 7/15/26 1:29 PM

Related Services / Offerings

Related Services / Offerings (1)

This service provides technical support for the University’s official two-way conversational text messaging communications platform (a.k.a. “Gecko”). This product is used to engage individual students, select groups of students or the entire student body, dependent upon the required circumstances. Approved individuals, departments or groups are granted the ability to send text messages to student(s) and students have the ability to respond to these text messages directly from their cellphone. All of the associated communications are captured and centrally managed within the text messaging application.