How to Fix Recipients' Email Addresses Not Autofilling in Outlook 2019

When would you use this?

When Outlook does not give autofill suggestions for email recipients in the To, Cc, or Bcc lines.

Instructions:

1. In the Outlook 2019 application, click on the File tab on the top left
2. On the left hand side, click on Options
3. Click on the Mail tab
4. Scroll down to the Send messages section

5. Ensure that Use Auto-Complete List to suggest names when typing in the To, Cc, and Bcc lines is checked
   1. If the option is already checked off and you are still unable to autofill email recipients, then click on Empty Auto-Complete List
   2. Click Yes 
6. Click OK

Environment/Applies To:

Outlook 2019, Faculty and Staff