How to Order Supplies for Ricoh Copiers

When would you use this?

When you need to order supplies for Ricoh copiers. 

Instructions:

1. When a user logs into MyRicoh, they are taken to a landing page. The user can select the device from the drop down and click the order supplies option.
   
   
    
   •  Users can also click the equipment service and supplies tab and search/select the device.
     
     
      
2. The user can then select the item by clicking the drop down next to the desired device.
   
   
    
   • The requested item is currently on back order so the user is shown a message informing them. If the item is not on back order, this message will not display.
     
     
      
3. The user can then scroll down and click add to cart, to add the item to their shopping cart. The user can then checkout if they are ready to checkout with the item(s) or they can click continue shopping to add another item.
   
   
    
   • The shipping address should be defaulted (as the current ship to address in Installed Base) but it can be changed by clicking change under the address and searching the correct address. You can search by using the wild card (%) or entering the zip code. Do not user the full address to search. Once the address comes up, select the radio button next to it and click select.
      
   • The Location details field displays the site reference location information but the user can update this information for the order. The shipping contact defaults to the user placing the profile but if it should be another contact, it can be changed for the order by clicking change under the user information. You can search by using the wild card (%) or entering a contact name. Once the user shows comes up, select the radio button next to it and click select. If the contact does not already show, you can create a new contact by clicking create new contact and entering their information.
      
   • Ground shipping is defaulted and the user may select next day air if desired.
     
      
4. Once the information on this page has been verified, the next step is to click continue to billing details.
   
   
    
5. The billing address shows as defaulted in Oracle and invoice comments can be added if needed and should display on the invoice for the order. Once the information on this page has been verified, the next step is to click review and place order
   
   
    
6. On this page, all information entered for the order should show and can be reviewed/edited. Once reviewed, click place your order. 
   
   
    
7. A confirmation number should be generated.