Welcome to the Service Portal for the Office of Facilities and Capital Planning. Our goal for this site is to provide an easy way for faculty, staff, and students to submit and research work requests.
The Office of Facilities and Capital Planning is located at 23 Salem End Road and is open between the hours of 7 am and 4 pm, Monday through Friday.

For emergencies please contact the office at (508) 626-4590.
For after-hours emergencies, please contact University Police at (508) 626-4911.

All non-emergency requests should be submitted via this portal.

Categories (6)


New projects, including capital planning and new initiatives; Check Sheet for all new purchases that might impact University Facilities operations or requires support.


Routine cleaning services, bulb replacement, trash disposal, etc.; as well as custodial services associated with an Event on Campus.

Environmental, Health and Safety

Any requests regarding fire safety and campus safety alarms. Includes, but not limited to, fire alarms, hazard alarms, strobes and safety equipment.


Services pertaining to outside areas of Campus - such as landscaping, paving and masonry.


Mail Services (shipping & receiving), office moves/relocation, order office supplies.

Services (10)


Requests involving the maintenance or installation of carpets, windows, doors, walls, ceilings, entryways, etc.


Request assistance with issues related to campus electrical systems, electricity, power outlets, circuit breakers, new installs and electrical relocation.


Request related to Campus elevator maintenance, repairs or safety hazards.


Request assistance related to campus heating and cooling systems; including heat, air conditioning, thermostats and vents.

Inventory Control

Submit all Inventory Control forms for review, including Surplus of State Property, issues with asset tags, yearly inventory reviews or equipment loan/transfer forms.


Requests for lock changes, repairs and key requests.


Painting within academic departments, administrative offices and resident halls.

Pest Control

Services include the removal of insects, nests, rodents, or other creatures present in campus buildings.


Request assistance with campus plumbing; including toilets, showers, kitchenettes, pipes, water issues and leaks.

Miscellaneous Request

Can't find what you're looking for? Use this service and provide as much detail as possible.