How to download a Word document from OneDrive if Canvas gives you an "incorrect file type" error

When to use:

If you're getting an "invalid file type submission" error when trying to upload a file from the web version of Word or Onedrive follow the steps below:

1. Open the file in OneDrive or the web version of Word. Click on "File" and then the ellipses at the bottom of the menu options

2.  Select "Save As"

Uploaded Image (Thumbnail)

3. Select "Download a Copy" to download a copy of the file to your computer. The file will be downloaded (usually to your "Downloads" folder)

Uploaded Image (Thumbnail)4. Head back to your assignment on Canvas and select "File Upload" and "Choose File." Select the file you just downloaded.Uploaded Image (Thumbnail)5. If successful, you'll see a confirmation page.

Details

Article ID: 156771
Created
Tue 1/30/24 3:17 PM
Modified
Tue 1/30/24 3:17 PM