How do I request a loaner laptop?

Tags loan Mac pc borrow

 

When would you use this?

Faculty and Staff may borrow a computer from the University by submitting a request to Information Technology Services. Computers will be loaned on a first come, first served basis. Since the number of computers available for loan is limited, they can only be borrowed for up to two weeks, and may require supervisor approval.

Visiting Lecturers teaching for the day school may also borrow a computer from the University, for the semester that they are under contract, by submitting a request here. These requests will be contingent upon the available inventory of computers and the approval of the appropriate Department Chair or Dean. Loans may not last more than 2 semesters at a time or 1 academic year.

Machines in repair: Information Technology Services staff make every effort to resolve issues as soon as possible, but at times it may take longer than anticipated due to parts shortages or other unforeseen problems. If needed, and available, an equivalent Windows or Apple computer will be issued as a temporarily loaner until the originally issued computer is repaired. This only applies to university owned machines, or personally owned machines that are University recommended systems with appropriate  warranty.

Instructions:

Follow this link in the myIT portal to request a loan https://framingham.teamdynamix.com/TDClient/1792/myIT/Requests/ServiceDet?ID=50536  

Once you request the loan, there will be a short form to fill out.  In that form, please include

  • Laptop Loan Reason
    • For Visiting Lecturers or Temporary/Remote Work please provide your supervisor/ department chair's name.
    • For other include reason for loan
  • Proposed start and end date (follow guidelines as seen above) 
  • Your mobile phone number in case we need to reach you 
  • Read and agree to the terms and conditions of the loan. 
  • Press the Request button.

Once you request the loan, if a supervisor's approval is required, your supervisor will get an email asking to go in and approve or deny the request. 

If approved, a laptop will be prepared for you and you will be notified when you can come and pick it up.

Environment/Applies To:

All laptops being loaned out of the ITS department.

Additional Information:

Unless specified, all loaner laptops will be have a Windows operating system. 

Details

Article ID: 136730
Created
Wed 8/11/21 10:24 AM
Modified
Thu 8/12/21 12:17 PM