Course missing from Canvas Dashboard

Issue/Question:

You cannot find a course in the Canvas Dashboard.

Answer:

The Canvas Dashboard lists a sample of up to 20 courses you are enrolled in for the current (or upcoming) term. See related article regarding Concluding Courses for details about the current term. If you cannot find a specific course:

1. Click on Courses (book icon) from the global menu on the left side of Canvas
2. Scroll down and click All Courses (or follow this link: https://framingham.instructure.com/courses)
3. [optional] If there is a course that is not appearing on your dashboard that you would like to to see there, you may "favorite" the course.
   • Locate the course in the All Courses list and then click the star icon to favorite it 
   • Alternatively, if there is a course that you do not want on your dashboard, unfavorite it (Filled orange star = favorite, empty white star = non-favorite)
   • This Canvas Guide on How to Customize my Dashboard List (instructor) provides additional detail and screenshots.

If you do not see your course in the All Courses list, see the Notes about Published Courses (students) or the Notes about Teaching Assignment (faculty) at the bottom of this page for more information.

Environment/Applies To:

Canvas

Instructors

Students 

Additional Information:

NOTES about Published Courses (students):

Faculty choose when to make courses available to students using a "Publish" button in the course. If you cannot find a course in Canvas, login to myFramingham to verify that you are registered. If you are registered for the course and have settled payments, then the course will appear on your Canvas Dashboard when the instructor makes it available to students.

• If you have questions about the course availability, please reach out to your instructor first.
• If you still have questions or need additional help, email eto@framingham.edu.

NOTES about Teaching Assignment (instructors):

Login to myFramingham to verify that your official teaching assignments are up to date on the Faculty Dashboard.

• If the course you are looking for is missing from your teaching assignments in myFramingham, contact your department chair or program coordinator so that they can communicate with the Registrar's Office.
• If the course appears in myFramingham but not in Canvas, then you can reach out to eto@framingham.edu and we will investigate the situation.
  • Merges: Courses where the enrollments are merged into another companion course are intentionally omitted from Canvas. The goal is to have one combined course for all of your students. For example, if you are missing an 800/300 section but find its counterpart in Canvas, check the People page of the existing course in Canvas and compare it to the rosters in myFramingham to verify that you have a combined course (students from both the 300-level and the 800-level). If there is a problem and the Canvas People page does not include students from both courses, email eto@framingham.edu and we can investigate and work with you and the Registrar's Office so that they can make any changes to the merge.