You will receive a welcome email from fsu-voice@framingham.edu
Start by selecting “Set your password”
Set & confirm your new 3CX password
Login using your extn number and password you just set
Once logged in take note of the QR code icon
In your mobile phone, download the 3CX app from your apps store
Accept the defaults (allow camera for scanning QR, microphone, etc.)
- Scan QR code from your 3CX web browser. If it does not scan. Be sure your phones Wi-Fi is connected to “FSU_Wireless”, Not “FSU Guest”.
- You should see a green square in the upper right corner of the 3CX app. This shows you are connected and your status is available.
- All calls from FSU will ring through this app.
- You will see the FSU extension number for on-campus calls
- You will see 10-digit caller-id for off-campus calls
- Calling out
- Dial 4-digit FSU extension for on-campus calls
- Dial 1+area code number for off-campus calls
- Off-campus calls will display the FSU main number as your caller-id, 508-620-1220
- Emergency /911 Calls
- On-campus dial 911 or 4911 from your desk phone or the 3CX app
- Calls are routed to the FSU-PD
- If you are using a mobile device, please give your location to the FSU-PD dispatcher
- If you dial in error, do not hang-up, wait for the FSU-PD dispatcher to answer
- Off-campus “DO NOT USE THE 3CX APP FOR 911 EMERGENCIES”
- Calls are routed to the FSU-PD, not your local police
- By loading this app, you confirm you read and agree to the 911 information