Change to Canvas authentication

On March 18th, the login for Canvas will be switching over to Microsoft Azure. Users will need to log in using their full email address, just like they already do to log into their email and other services.

Will there be an outage in service?

The service changeover should happen quickly, so any outages should be minimal. Some LTIs, such as Panopto may be affected. If you find you cannot access an LTI after this changeover, please email ETO@framingham.edu.

Is the Canvas URL changing?

There is no change to the login URL for Canvas. It will remain framingham.instructure.com, and all existing links and bookmarks to this page will remain functional.

Will it be the same login page?

The login screen will look different - it will appear the same as the one seen when you navigate to http://portal.office.com, and the screen that all users have been seeing when accessing Microsoft 365 apps (Outlook, Word, PowerPoint etc) on the web. The screen is a blurry pale background, and the Microsoft logo is seen in the center.

Uploaded Image (Thumbnail) 

Can I just use my FSU username to log in?

Users must log in with their full email address, including @[student.] framingham.edu (ex. ramsey@framingham.edu).

Curious about why? Microsoft AD probably has hundreds of accounts named Ramsey. For Azure to know it’s our cute police pup, Ramsey needs to include his domain, or the “@framingham.edu” part of the email address.

Do I need to change my password?

No, your password will stay the same. We do, however, recommend changing your password regularly, and using a strong password to keep your account safe.

Will this keep me logged in across different applications?

If you access Canvas in a browser where you are already authenticated via Microsoft (already logged in to your FSU email, for example), you may not be asked for login credentials from Canvas at that time.

Why is this change needed?  

Over the next several months, all non-Banner applications will be moving to Microsoft AD Azure as the authoritative source for login and authentication. We anticipate this change will help streamline the Single-Sign On (SSO) process across campus, creating a more seamless experience for the community. We’ll be in touch as additional applications are converted!

Anything else I need to know?

We recommend reviewing our knowledge articles about Accounts and Access as a refresher on Multi-Factor Authentication (MFA), resetting your password, and more!

If you have any other questions, please reach out to ITS and we’ll be happy to help!

Phone: 508-215-5906

ITS University Services Hub: https://myit.framingham.edu

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