Knowledge articles on user accounts, logging into campus resources and remote access.

Articles (9)

How do I reset my FSU password

Change your FSU password

How to activate or set up my password

How to activate or reset my password

I want to use my work phone for MFA, but I work remotely a few days a week. What can I do?

Enrolled for MFA and looking for a way to make and receive your MFA code through your office extension when working from home? The 3CX softphone allows you to make and receive calls as if it were a physical desktop phone.

Multi-Factor Authentication (MFA)

What is MFA and how to access help.

Multi-Factor Authentication (MFA) phone application update 5/10/23

Microsoft has made security updates to the Microsoft Authenticator App. that now includes 2-digit number matching.

Password reset error: failed to get user - required number of reset answers not provided

Password reset error: failed to get user - required number of reset answers not provided

Two-factor authentication for FSU VPN

Instructions for setting up two-factor authentication on your smart phone for FSU VPN remote access.