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Services or Offerings?
Applications and Processes
  1. Services
  2. IT Services
  3. Administrative and Business
A problem or failure occurred with an application or process.
Assistance Mapping a Printer
  1. Services
  2. IT Services
  3. Hardware, Software & Printing
  4. Printing and Copying
Adding a network printer or copier to your computer.
Audio Visual Technology Quote
  1. Services
  2. IT Services
  3. Classrooms, Computer Labs and AV
Request a quote for new audio visual equipment.
Audits and Assessments
  1. Services
  2. IT Services
  3. Security
This service provides the planning, coordination, and facilitation of activities related to compliance obligations and adherence to standards for risk management, information security, and cybersecurity including; information gathering, generating reports, providing analysis, and follow-up on recommendations or findings.
Business Capability and Process Automation
  1. Services
  2. IT Services
  3. Administrative and Business
Improve, review and automate processes (Banner Workflow, scripts, BPAs)
Business Process Analysis (BPA)
  1. Services
  2. IT Services
  3. IT Professional Services
This service provides a formal, comprehensive review of an existing functional or technical process, and maps out the ideal process for future use.
Calendar
  1. Services
  2. IT Services
  3. Communication and Collaboration
  4. Email and Calendar
Request assistance with your email calendar.
Changes to Framingham.edu website
  1. Services
  2. IT Services
  3. Communication and Collaboration
  4. Web and Mobile Applications
Looking to make changes to, get training for or found an error on Framingham.edu website?
Classroom Technology Incident
  1. Services
  2. IT Services
  3. Classrooms, Computer Labs and AV
  4. Classrooms
Issues with technology in a physical classroom
Classroom Technology Request
  1. Services
  2. IT Services
  3. Classrooms, Computer Labs and AV
  4. Classrooms
Request different types of hardware or accessories for the classroom, such as: document cameras, microphones or mobile AV. This is not used to report classroom issues, only to request a new service.
Classroom Technology Training
  1. Services
  2. IT Services
  3. IT Professional Services
Are you new to using technology in the classrooms or would like a refresher, request training here.
Computer Lab Request
  1. Services
  2. IT Services
  3. Classrooms, Computer Labs and AV
  4. Computer Labs
Request to install new or upgrade software or hardware in a computer lab or classroom.
Conference Phone
  1. Services
  2. IT Services
  3. Communication and Collaboration
  4. Conferencing and Telephones
Request or report issues with a conference phone.
Continuity of Information Systems and Services
  1. Services
  2. IT Services
  3. Infrastructure
This service provides the planning, and coordination that is necessary in order to adequately prepare for, recover from, and restore technological infrastructure, information systems and online services in the event of a natural disaster or some other occurrence that is defined as a harmful event or major incident.
Course Design Consultation
  1. Services
  2. IT Services
  3. Teaching and Learning
  4. Professional Development
Schedule a consultation.