Assistance with Telephony and Voice Mail

Provides instructions to install the 3CX softphone software on a Windows 10 machine. Also provides a detailed guide on the layout and functionality of the 3CX application. MacOS users can use the Chrome based 3CX extension as there is currently no app available for MacOS.

This article will provide detailed instructions to install and configure the University 3CX mobile softphone client. This client, once configured will behave like your office phone. Calls made to your on-campus extension will also ring in this mobile app.