How to get Canvas support (for faculty)

When would you use this?

Faculty using Canvas can get support and training in the following ways.

Instructions:

Support for a problem

  • In Canvas, the "Help" button (bottom left of screen) offers 24/7 chat and phone support
  • A support ticket can be submitted by accessing the ITS self-service portal or by emailing eto@framingham.edu
  • Call 508-626-4927 to reach the Education Technology Office

 

Training

 

Student support

You can share the following link with students on how to get support in Canvas:

https://framingham.teamdynamix.com/TDClient/1792/myIT/KB/ArticleDet?ID=136989 

Environment/Applies To:

Canvas

Additional Information:

Details

Article ID: 136992
Created
Wed 8/18/21 3:56 PM
Modified
Wed 8/18/21 4:01 PM