Overview
Your FSU username and password are synchronized across most accounts you need. Any assistance for issues relating to your FSU login can be requested here.
Before you can use your account, you'll need to create a secure password. This will establish your user account so that you can log into various University systems.
- Go to https://portal.office.com
- Select "Can't access your account"
- Enter your assigned email address and follow the prompts. You may refer to the Self-Service Password Reset article or your welcome email.
*Note that if you do not have Multi-Factor-Authentication (MFA) set up, you are not enrolled in self-service password reset. If this is the case, please contact ITS.
Platforms requiring an FSU username and password include:
- myFramingham
- myIT.framingham.edu
- Email (Outlook)
- Canvas
- Starfish
- FSUgo
- University computers and labs
- Apporto
- Adobe
- Office 365
Eligibility
This service is available to all university faculty,staff and students.
Requesting the Service
Click the appropriate box (on the right) from this web page in order to provide us with some basic information about your unmet or anticipated need and then submit your request/incident.
Related Documentation
Self-Service Password Reset Guide
How to configure Multi-factor Authentication
Fulfillment Target
Within three business days, someone from Information Technology Services (ITS) will respond to your request.