IT Services

Get help and report issues related to information technology by choosing from the services offered and submit a request.

Categories (9)

Get assistance with your user account, logging into campus resources or remote access.

Services that support information systems used for administrative and business functions associated with; academic affairs, enrollment management, finance and administration, human resources, institutional research, student services, facilities and event management, etc.

Services related to spaces equipped with technology - projectors, Hyflex classrooms, TVs and large displays, technology cart. These rooms include smart classrooms, conference rooms and event spaces.

Get support for your e-mail, Office 365, telephone, Zoom/Teams and web services.

Service offerings related to hardware, software and printing.

Administrative and technical support for the University's comprehensive information security program and physical security systems.

Services that support the operation and management of foundational technology for communication systems, online services, and information systems including data center operations, capacity planning, systems design, monitoring, and day-to-day administration.

People-based services that support the management of IT for the institution. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.

Services providing instructional technology and resources directly supporting teaching and learning. Includes Canvas, instructional technology support and course design strategies, assessment and learning analytics, lecture capture, and polling and surveys.