IT Services

Get help and report issues related to information technology by choosing from the services offered and submit a request.

Categories (9)

Accounts and Access

Get assistance with your user account, logging into campus resources or remote access.

Administrative and Business

Services that support information systems used for administrative and business functions associated with; academic affairs, enrollment management, finance and administration, human resources, institutional research, student services, facilities and event management, etc.

Communication and Collaboration

Services that facilitate institutional communication and collaboration needs including; E-mail, conferencing, telephony, mass communications, collaborative platforms, mobile apps, web applications such as intranets and portals.

Hardware and Software

Services that support access to and use of hardware, software, and related peripherals. Includes desktop and mobile device support, printing and related services, software applications, and distribution.


Services that support the operation and management of foundational technology for communication systems, online services, and information systems including data center operations, capacity planning, systems design, monitoring, and day-to-day administration.

IT Professional Services

People-based services that support the management of IT for the institution. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.


Administrative and technical support for the University's comprehensive information security program and physical security systems.

Service Operations

The design, maintenance, and support of the capabilities, tools, and service points necessary for delivering reliable IT services and end-user support.

Teaching and Learning

Services providing instructional technology and resources directly supporting teaching and learning. Includes Canvas, instructional technology support and course design strategies, assessment and learning analytics, lecture capture, and polling and surveys.