Request software to be installed or license updated on university owned equipment.
Using a standard methodology, this service defines schedules and manages projects involving multiple departments across the University.
This Service is available to faculty and staff only. We do not have laptops available to loan to students.
A problem or failure occurred with an application or process.
Issues with current office phones or request a new phone or soft phone
This service provides the planning, coordination, and facilitation of activities related to compliance obligations and adherence to standards for risk management, information security, and cybersecurity including; information gathering, generating reports, providing analysis, and follow-up on recommendations or findings.
Services related to Canvas, Panopto, LockDownBrowser, Zoom, plus more.
Request a quote from IT for a new piece of hardware.
For general issues logging into any of Framingham State applications.
Access to a system or application (Banner, Evisions, Xtender, etc.).
Register a device to the FSU network
Information Technology can troubleshoot and repair hardware components or peripherals on most university-owned devices under warranty.
Offerings that help provide a secure computing environment for end users, and seek to prevent or at least mitigate breaches of information security by reducing vulnerabilities and mitigating potential threats.
Request assistance with or changes to your Student email account.
Are you interested in purchasing a new application or software and need IT to review the contract or attend presentations? Use this link for consultation on a new application review.
Loans may include temporary use of document camera, mobile screen, mobile projector etc.
Install and configure Commonwealth VPN for limited University Staff.
Request for IT to approval for a new piece of hardware
One-way communications and emergency notifications to the entire campus or other defined groups. Includes campus alerts via E-mail, text messaging, and phone calls with recorded audio.
Issues with fax enabled devices.
This service offering provides assistance with creating and publishing online surveys, using the Qualtrics web-based cloud-hosted tool, and analyzing the data that is captured.
Adding a network printer or copier to your computer.
Apporto, Adobe Creative Cloud etc
This service offers faculty and staff access to a secure vault for storing all university passwords.
Improve, review and automate processes (Banner Workflow, scripts, BPAs)