People-based services that support the management of IT for the institution. Comprises consulting services not related to specific services identified in other categories. Includes enterprise architecture, continuous improvement and innovation, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.

Services (6)

Business Process Analysis (BPA)

This service provides a formal, comprehensive review of an existing functional or technical process, and maps out the ideal process for future use.

Classroom Technology Training

Are you new to using technology in the classrooms or would like a refresher, request training here.

Integration of Information Systems with Banner

This service provides assistance with establishing and maintaining a defined set of interfaces and data exchange processes for agreed upon connections to the University's Administrative and Student Information System.

New or Upgraded Classroom Consultation

A feasibility evaluation is requested for any new enhancements, upgrades, or initial install of any audio visual or computer devices on campus.

Project Management

Using a standard methodology, this service defines schedules and manages projects involving multiple departments across the University.

Request a Consultation with ITS

Request time with an ITS SME (subject matter expert).