Knowledge Base

Categories (3)

IT Services

Find answers to your information technology related questions by searching or browsing a curated collection of documentation.
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Marketing & Web Services

Find answers to FAQs regarding the Framingham.edu website, Percussion content management system, and FSU's digital marketing tools.
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HR and Payroll

Find articles, links, videos and more on topics related to hiring, onboarding, benefits, leaves, employee relations, equal opportunity, and other topics to help employees be informed and successful.
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Articles (8)

How to Add an Authentication Method to MFA

How to Find Your Academic Transcript

How to Maintain Your Windows Computer

Password Keeper FAQ

QR Codes and You!

QR codes are extremely popular ways to get people to navigate on mobile devices to sites without having to provide long URLs. However this can lead to being duped into inputting personal information into fraudulent sites. This guide sheds light on scam avenues and how best to avoid them.

SharePoint Intranet Training- Moving Assets and Building Content

Social Media Etiquette Guide (Security Edition)

Social media has many advantages, but can be a gateway for bad actors to gather information. This article provides some guidance on how to safely navigate social media platforms.

Texting